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Welcome to the Linden Medical Group


Bank Holiday Closure

Linden Medical Centre and Ise Village Surgery will be closed on

Monday 4th and Tuesday 5th June 2012

If you require medical assistance when the surgeries are closed you have two choices, you may Call the Out of Hours Service on 03336 664 664 or contact NHS direct on 0845 4647.


GP Changes at Linden

There are a number of GP changes taking place at Linden over the next few months, please click on the above link for further information. 


Appointments missed in April 2012

 

A total of 308 appointments were missed by patients for one reason or another during the month of April 2012.  These appointments were with all staff, including the doctors, nurses, health visitors, counsellors etc.  This staggering number of appointments resulted in 68 hours of time being wasted.

 

The break down between doctor and nurse appointments is as follows: -

 

 

Total number of doctor appointments missed           142 or just over 23 hours

 

Total number of nurse appointments missed            116 or just over 29 hours

 

 

The remaining 47 missed appointments relate to the health visitors, counsellors etc which amounts to almost 16 hours of non productive time.

 

Here at Linden Medical Group, the staff are keen to assist patients to minimise the number of missed appointments.  If it would help, please ask for reminder card when booking future appointments at reception, or register for the SMS text message reminder service. 

 

If you are unable to keep an appointment then please contact the surgery and cancel that appointment.  By cancelling, even at short notice you may be allowing your appointment to be reallocated to another patient. 


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 View our 2011 Patient Survey summary online

View the 2011 Patient Survey Action Plan online

Conference2 Let us know what you think - join our patient group

View the 2011-12 Patient Participation Group Report online

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Click above to open interactive toolkit


consultation

Appointments can be booked and repeat prescriptions ordered by registered patients via this website. Please go to the Appointments or Prescriptions pages and follow the instructions there

Quick link to appointment booking and repeat prescription requesting (registered patients only - user name & password required) click here

Online Services


This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our on line services and further develop the content of this site.


Staff Training

The Practice will be closed for Staff Training on the afternoon of Wednesday 13th June. If you require medical attention on this afternoon you can either contact the Out of Hours Service on 03336 664 664 or call NHS direct on 0845 4647.

For a full list of training dates for 2012 click here


Emergency Contraception

For information on Emergency Contraception and where to obtain it click the link below

Emergency Contraception


(Site updated 17/05/2012)

Noticeboard

Out of Hours
If you require medical assistance outside surgery opening times you have two choices, you may Call the Out of Hours Service on 03336 664 664 or contact NHS direct on 0845 4647.

Test Results
Normal laboratory results will be given over the telephone after 2.30 pm. Some results will need to be discussed with your doctor and you will be advised if you need to make an appointment. Please allow at least 3 days before you ask for your results. Some results make take longer.

Canceling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

NEW - Online repeat prescription requests
You are now able to order your repeat prescription medication online via this website. Please see the Prescriptions section above.

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website