Feedback, suggestions and complaints are always welcome. Linden Medical Group are always looking for ways to improve the services it offers to patients. To do this effectively, the practice needs to hear what you think about the services you receive. Tell us what we do best, where we do not meet your expectations plus any ideas and suggestions you may have. Only by listening to you, can the practice continue to build and improve upon the service it offers.

The practice operates a Complaints Procedure as part of the NHS system for dealing with complaints. Our complaints system meets national criteria.

Complaints should be addressed to the Practice Manager Mrs C Mee Linden Medical Group 54 Linden Avenue Kettering Northants NN 15 7NX or contact us online.

Note: If you make a complaint it is practice policy to ensure you are not discriminated against, or subjected to any negative effect on your care, treatment or support.

If you would prefer to speak to someone, a member of the management team can be available.

• Friends and Family Test
• Feedback and Complaints